ManagedPAY

In today’s global business arena, a prominent nuance is appearing on the radar of human resource managers—the past practice of siloed systems for conducting HR operations. Disparate systems and solutions act as hurdles and prevent efficient cross-functional activities. Additionally, such systems also complicate the access to and transfer of employees’ records within departments, creating chaos, wasting time, and resources. Hence, a paradigm shift can be witnessed in the global HR domain today, where businesses are rapidly embracing unified HRIS/HCM solutions. This trend is further intensified by hybrid-work cultures brought about by the pandemic, and as a result, remote onboarding has become predominantly popular. Riding on the wave of these trends and pushing boundaries of innovation in the HR industry is Nevada-based ManagedPAY. The company is helping businesses navigate the ever-changing dynamics of the HR space and address the challenges they face regarding the unification of HR, compliance, payroll, employee engagement, benefits, and training while maintaining diversity and inclusion.

The company was founded in 1995 as a payroll service provider. Imbued by companies’ requirements of not only payroll but also employee safety, regulatory compliance, and other high-level HR processes, the company expanded its capabilities and developed a comprehensive PEO platform. The company has witnessed tremendous growth over the years and has become a venerated name in the global HR community. ManagedPAY offers a solution suite that helps businesses to adapt their HR operations quickly to meet the changing compliance requirements, such as federal and state legislation, licensing, HIPAA, ACA, and more. Shedding more light on this, Carolyn Spoletini, COO & Chief Compliance Officer at ManagedPAY, adds, “The initial build-out and strategic development of our compliance team, which was later tied with our client safety functionalities, prepared us for the digital transformation that the pandemic mandated. We were prepared for the curveball and remained poised with the changing legislative regulations.” Several businesses were able to remain sanguine and compliant in these uncertain times, owing to ManagedPAY’s team and groundbreaking HCM.

ManagedPAY has a revolutionary HCM platform—iSolved—that brings all HR functions into a single platform. Geared around the company’s vision to develop a user-friendly and simple-to-navigate solution, iSolved is a cloud-based solution that provides HR management with complete control and oversight of its HR operations. The platform houses a single-entry point, enabling users to access it virtually anywhere from any computer or mobile device with internet access. ManagedPAY effectively combines payroll processing, tax and regulatory compliance, benefits administration, HR management, and time and labor into one highly effective platform, iSolved. In addition to this melange of functionalities, iSolved is adorned with automation capabilities that empower users to automate repetitive tasks, increase the productivity of respective HR departments, and improve data accuracy. “With iSolved- you get one version of the truth,” highlights Carolyn. Employee data is available and easily accessible in the platform, improving cross-departmental communication and operations. For tracking employee attendance,

iSolved has diverse versions of clock-in that allow workers of different job profiles—desk, warehouse, and traveling jobs—to check in from their PCs, tablets, or cell phones via an app. The platform also abounds geo-fencing and geo-tagging functionalities, enabling managers to track the location of their traveling workers. For benefits administration, ManagedPAY offers master medical and 401k plans, which can be employed by small businesses aiming to become more competitive. The plans provide them with large-group benefit rates for insurance on medical, dental, vision, as well as long-term and short-term disability and life insurance. The company has a partnership with Aflac, one of the USA’s most prominent insurance providers. For ensuring the efficacious implementation and utilization of ManagedPAY’s second-to-none solution suite, the company practices a customer-centric approach while customizing the solution to meet its clients’ needs.

ManagedPAY provides its customers with an on boarding questionnaire and discusses with them their compliance, HR, and employee safety requisites. Then the company’s team conducts an assessment and helps clients frame the best policies and practices. “Our safety team is very robust, and we tailor all aspects of our solution according to their objectives and industry requirements. Our safety officers review our clients’ internal operations for OSHA, MSHA, and other regulations,” extols Carolyn. “Going above and beyond is our motto. We truly partner with our clients, understand their business inside-out, and assist them in preparing safety manuals and putting the correct safety training and guidance in place,” she adds. ManagedPAY offers the best practice by offering the iSolved solution in many variations. Businesses can either utilize the modules they require or employ the entire solution suite. ManagedPAY also offers its services as an in-house HR team, functioning like an outsourced HR back-office for its clients. One could observe that the rationale behind ManagedPAY’s monumental success isn’t just its innovative solutions. It is also the company’s ability to proactively address its clients’ ongoing and upcoming challenges.

Going above and beyond is our motto. We truly partner with our clients, understand their business inside-out, and assist them in preparing safety manuals and putting the correct safety training and guidance in place

During the onset of the pandemic, several businesses were thrown into a tailspin due to extensive lockdowns and quarantines. ManagedPAY was able to rise to the occasion and provide its online training platform, iLearn, which many of its clients employed. To paint an evocative picture of how ManagedPAY helps its clients, Carolyn cites a success story of a construction company struggling to digitalize its accounting process while ensuring on-time payments to its employees. The client approached ManagedPAY for its payroll module and to ensure that 941s, taxes, and other regulatory compliance forms were filed timely and correctly. ManagedPAY assessed the client’s operations, highlighted hidden deficiencies in audits, and set up a process that was compliant and retained employees. As a result, the client avoided penalties and improved its audit processes. “Other companies strive to improve from only technological perspectives. We really try to remain human. It is that human touch we strive for,” adds Carolyn. With such a philosophy and client-oriented attitude, ManagedPAY has solidified its position in the HR industry and served several giants in the gaming, hospitality, and banking sectors across 38 states in the USA. Looking ahead, the company aims to expand the capabilities of iSolved and continue to revolutionize how businesses conduct their HR, benefits, and payroll operations. “Our philosophy would be that whatever we’re doing from a changed perspective, it needs to be a very purpose-driven change. It should be strategic and thoughtfully laid out as part of our overall company roadmap. And then we want to partner and share that with our clients’ employers,” concludes Carolyn.